Legal information
Privacy Policy
This page explains what personal data GameRangerX processes, why it is processed, how long it is kept, and what rights users may have.
Last updated: March 18, 2026
1. Introduction
This Privacy Policy explains how GameRangerX and related services process personal data when you use the client, website, and online features.
By using the Service, you agree to data processing as described in this Policy.
2. Data we process
Account data: email address, password hash, nickname, and basic identifiers from OAuth providers where those login options are available.
Profile and social data: country, avatar, privacy settings, friends, block lists, clan membership, and lobby or room information you create or use.
Messages and support data: support requests, attachments, and technical information you choose to submit through Help or feedback flows.
Technical data: IP address, client type, service logs, and other network information needed for security, diagnostics, and player connectivity.
Payment data: transaction identifiers, subscription status, and plan details. Full payment card data is handled by the payment provider rather than stored by us in full.
3. Purposes of processing
We process data to provide registration, authentication, lobbies, friends, clans, notifications, support, and paid features.
We also use data for security, abuse prevention, incident investigation, legal compliance, and improving the Service.
4. Game and network traffic
To connect players, the Service may use WebRTC, STUN/TURN servers, signaling services, and virtual networking mechanisms. Some session metadata needed to establish connections may pass through our infrastructure or partner services.
5. Legal bases
Depending on your jurisdiction, we process data on the basis of contract performance, legitimate interests, consent where requested, and legal obligations.
6. Data transfers and storage
Data may be processed on infrastructure operated by the Operator and service providers in the countries where the Service runs. Where international transfers require safeguards by law, appropriate measures are used.
Payment processing and OAuth authentication are also governed by the policies of the relevant third-party providers.
7. Retention
Data is kept for as long as necessary to operate accounts, perform obligations, resolve disputes, maintain security, and comply with legal requirements.
8. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or port your data, and to withdraw consent where consent is the legal basis.
To exercise these rights, please use available settings or the Help / feedback section in GameRangerX.
9. Cookies and local storage
The website and client may use cookies, session tokens, and local storage for authentication, language preference, interface behavior, and saving user preferences.
10. Security
We apply organizational and technical measures to protect data, but no online service can guarantee absolute security.
11. Children
We do not knowingly collect personal data from children below the minimum age allowed under applicable law. If such data is identified, we take reasonable steps to remove it.
12. Policy updates
We may update this Privacy Policy from time to time. The current version is published on this page together with the latest update date.
13. Contact
For privacy-related questions, please use the Help / feedback section in the GameRangerX client.
